Sizing Kits & Samples
Sizing Kits & Product Samples: ProPlayerTeam can provide sizing kits and cloth or product samples on customizable products.
Items will incur a hold charge in which you will receive a refund once the items are returned. The charge is based off the product, sizing kit size and manufacturer,
To order a sizing kit or for questions you can call us direct at 800.657.7630 and we will get back to you as soon as possible.
Main Office: 800-657-7630
Email: Team@ProPlayerSupply.com
Business Hours: 8:30-5p M-F
Returns & Questions
Stock Item Returns: Pro Player Team accepts returns on stock – non decorated items. Stock items have a 30 Day Return Window. An RMA will need to be issued in order to return your items. Returns must be sent back in original packaging with tags and must be unused. To obtain a RMA – please email us or call us at 800.657.7630.
Custom Item Returns: Custom Items are considered decorated stock and custom items. Customizable items include embroidered, printed, altered ,custom made uniforms, footwear and decorated apparel. Pro Player Team DOES NOT ACCEPT any returns on these items. Sizing is encouraged to ensure proper player sizing and can be obtained directly through ProPlayerTeam. For stock items we will provide a visual mock artproof for review. Please be sure to review the items, descriptions and decoration upon approval. Custom Items will be accepted for Return if there is a verified and true issue with the product. Issue examples would include a color indifference, decoration errors, and or incorrect decoration sizing or print.
Order Timelines: We provide estimated shipping dates on items (Ex – 10 Day, 21 Day, 45 Day & 60 Day Leadtimes). Leadtime is from accepted art approval not from initial order date or roster submission. We DO NOT guarantee delivery on any stock or decorated items in our catalogs. Custom decorated items can be delayed based off the season and manufacturer’s lead times.
Expedited Shipping: For domestic orders – custom items can be expedited for an additional freight charge. Please contact us for additional information.
Adidas Rewards Allocation
Adidas Promotion: Pro Player Team has teamed up with Adidas and are offering our Adidas Rewards promotion on custom orders over $2500.00. Eligible items include stock, custom and team store purchases. Based off your order volume you will recieve a free product allocation through Adidas in which you can purchase stock product from there team catalogs. Items are available at retail pricing. We can decorate product in house if needed.
Adidas Rewards Returns: Any items purchased through Adidas Rewards cannot be returned. Sizing is clearly stated on the website. For some reason stock has been dimenished – you will recieve a credit on your adidas account and will be available to be reused on future orders.
Ordering Timelines: There will be a window of 6 or 12 months in which you can use your free credit allocation. If you DO NOT use your free product rewards in that timeline you will not receive a future credit.
Credit Dispersement: Your Free Rewards Allocation will be submitted once you receive your order and it is paid in full.